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GameStop And Hard Rock Take Omnichannel Approach To Loyalty

GameStop And Hard Rock Take Omnichannel Approach To Loyalty

July 22, 2014 | Special Reports

Today’s savvy consumers are demanding more relevant and seamless brand experiences. Although discounting strategies, such as points programs, coupons and punch cards, may help acquire new customers, it takes far more to retain customers and turn them into loyal brand advocates. In fact, consumers today are seeking a healthy mix of personalized messages and offers, as well as VIP access to products and events. Retailers across verticals, including GameStop, Hard Rock and Ace Hardware, are taking an omnichannel approach to their loyalty programs, and are offering a broader mix of incentives ...

Movers & Shakers

Financial Services Alum Joins First Data As CIO

Financial Services Alum Joins First Data As CIO

Payment technology and solution provider First Data has hired former Citigroup and Bank of America executive Christopher Augustin as Chief Information Officer (CIO). In his role, Augustin will lead software...

Williams-Sonoma Adds Children’s Place Alum To Executive Team

Williams-Sonoma Adds Children’s Place Alum To Executive Team

Williams-Sonoma, Inc., a provider of high-end home goods, has appointed Ronald R. Young, a former executive at the Children’s Place, as Senior Vice President. In his position, Young will help...

Project Pie Seasons Leadership Team With Two New Execs

Project Pie Seasons Leadership Team With Two New Execs

Project Pie, a build-your-own-pizza franchise, has added two restaurant veterans to its leadership team. Brian Watkins has been named Director of Operations at Project Pie. With more than 25 years of...

Mergers & Acquisitions

Hardy Capital Partners Acquires ShoeMe.ca And OnlineShoes.com To Step Into Footwear Industry

Hardy Capital Partners Acquires ShoeMe.ca And OnlineShoes.com To Step Into Footwear Industry

Canadian merchant bank Hardy Capital Partners has acquired and consolidated OnlineShoes.com and ShoeMe.ca to create the largest online footwear business based in Canada. The joint company will have more than 250...

NetSuite Acquires Venda To Support European Expansion

NetSuite Acquires Venda To Support European Expansion

NetSuite has acquired London-based e-Commerce solution provider Venda to support its European business expansion. Financial details of the transaction were not disclosed. Since 2001, Venda has offered its cloud-based digital Convergent...

Crumbs Agrees To Be Acquired, Stores Could Re-Open

Crumbs Agrees To Be Acquired, Stores Could Re-Open

Just when the world thought Crumbs Bake Shop was gone for good, there still may be hope for the high-end cupcake chain. One week after abruptly closing all stores...

Financial News

First Data Closes $3.5 Billion In Private Placement

First Data Closes $3.5 Billion In Private Placement

First Data Holdings Inc., the parent company of First Data Corporation, has netted $3.5 billion of its common equity from the closing of private placement commitments made in June. The private...

Capillary Technologies Raises $14 Million In Series B Funding

Capillary Technologies Raises $14 Million In Series B Funding

Capillary Technologies, a cloud-based marketing platform solution provider, has secured $14 million in Series B funding to further improve the company’s marketing platform and develop its partnership ecosystem. Current partners...

RetailNext Secures $30 Million In Growth Equity Financing

RetailNext Secures $30 Million In Growth Equity Financing

RetailNext, a provider of in-store analytics solutions, has raised $30 million in growth equity financing. The investment round was led by Nokia Growth Partners, with additional funding provided by American Express,...