rtp_tagline_shorter
rtp_tagline_text Email Address:

Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

Search

twitter_butL facebook_butL linkedin_butL digg_butL rss_butL
solutions_spotlight_ilovevelvet_01
soltuions_spotlight_buttonLIGHT
Banner
New Research Finds ‘Fashion Forward’ Consumers Driving Apparel Spending
Retail CRM
Written by Administrator   
Thursday, 01 July 2010 10:44

Acxiom_Chart_1With retail sales showing slight improvements, new research found that one-half to two-thirds of shoppers surveyed intend to spend at least the same and possibly more than normal on some type of apparel in the next 90 days.

The latest Retail Consumer Dynamics study by Acxiom Corporation, based on insights drawn from the BIGresearch Consumer Intentions and Actions (CIA) and Simultaneous Media Usage (SIMM) Surveys, found that it’s imperative for retailers to maintain momentum by targeting the right segment with the right mix of promotional tools.

Read more...
 
New Research Shows Online Shoppers Expect Personalized Merchandising
Retail CRM
Written by Amanda Ferrante   
Thursday, 01 July 2010 10:25

where_to_find_recsConsumers want to get personal right from the start while shopping online, new research shows. More than 50% of consumers expect personalized merchandising starting with a personalized home page, according to recent research from the e-Tailing Group and MyBuys, a provider of personalized recommendations for multi-channel retailers. The survey also found that 77% of shoppers will make an additional purchase when presented with personalized recommendations, according to the report “Consumer Insights into Multi-Channel Interactions: Practical Tools for Profitable Selling.”

Read more...
 
Urban Outfitters Supports Growth with Manhattan Associates
Retail Store Ops
Monday, 28 June 2010 08:50

Urban Outfitters implemented Manhattan Associates' Warehouse Management solution (WMS) from the Manhattan SCOPE Distribution Management solution suite to optimize its distribution network.

The Manhattan Associates' Warehouse Management solution is designed for optimal collaboration and communication with an extensive network of suppliers and partners. Slotting Optimization scientifically determines the best picking profile for a distribution center, enabling timely, intelligent decisions as ordering trends change.

Urban Outfitters delivers shopping experiences from its specialty retail stores, web sites and catalogs. It offers differentiated collections of fashion apparel, accessories and home goods in its store locations. The company also has a wholesale division that distributes to more than 1,000 stores worldwide.

Ken McKinney, Executive Director of Logistics at Urban Outfitters, said the company’s continued growth and increasing sales led them to transform their supply chain processes with a long-term solution that could support their operations.

Read more...
 
Analysts Applaud Toys “R” Us Savers Club Program As Price Alternative
Retail CRM
Written by Amanda Ferrante   
Thursday, 24 June 2010 14:02


Editor’s Note: Several comments in this article were excerpted from a recent RetailWire discussion, where the BrainTrust panel of retail experts shared strategic insights on the Toys “R” Us Christmas Savers Club Launch.

tru_smallAs retailers prepare their battle plans for the critical holiday shopping season, one retailer has been given high marks for freshening up an age old retail concept in order to optimize its 4th quarter sales. The company recently announced Christmas Savers Club from Toys "R" Us is designed to help families prepare and save on holiday shopping.

Combining the basic principles of layaway, with the convenience of gift cards and rewards for spending levels, the program allowing shoppers to begin setting aside money with the added benefit of earning a bonus for saving early, has been recognized as an innovative way for the retailer to avoid price wars.

“The launch is a good move, and it’s probably backed up by significant involvement with suppliers and advertising and the timing of promotions and replenishments,” said Richard Hastings, Macro & Consumer Strategist, Global Hunter Securities. “This helps with price stability later this year, something they learned was a big problem during the crisis.”

Read more...
 
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>

Page 10 of 98