Progressive retailers are using mobile technology to engage in-store shoppers. Tablet-toting associates can refer to their devices to make relevant product recommendations and create more personalized experiences.
Starmount has added a variety of new features to its Connect and Engage solutions to help retailers meet and exceed customer expectations by delivering personalized selling experiences in store aisles. Starmount Connect is an omnichannel commerce platform designed to the retail store, web site, warehouse and distribution centers. The solution provides inventory visibility as well as access to transaction, inventory and fulfillment systems.
Additional new features include real-time access to ratings, reviews and blog posts, and a shopping activity dashboard that provides detailed insights into associate performance, customer searches, overall store sales, and more.
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Starmount Engage is a mobile selling assistant that equips store associates with tools to help customers make more informed purchasing decisions. The solution gives associates access to shoppers’ complete transaction history, loyalty information, profiles and wish lists.
The newest Starmount Engage update, Version 3.0, includes new features such as enhanced mobile processing options that accept cash, checks, debit, credit and gift cards, and an iPad-friendly Visual Outfit Builder, which is designed to provide customers with a personalized view of their clothing purchases.
