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Retail Industry Calendar

Each year retail industry executives are treated to new and updated industry events. In addition to the Big Show of the year, put on by the National Retail Federation, retailers also can attend numerous segment-specific events, user group meetings and other relevant meet-ups. This calendar will be constantly updated with the latest developments.

Shop.org Digital Summit 2016

Overview:

The Shop.org Digital Summit will offer more than 5,000 retail professionals the opportunity to discover new ideas, get actionable takeaways and build strong relationships with influential and innovative players in the digital retail world. The conversations, sessions and technologies at Retail's Digital Summit will unveil new tactics that can take marketing, branding, social, mobile and conversion to a whole new level. 

When?

September 26-28, 2016

Where?

Kay Bailey Hutchison Convention Center, Dallas, TX.

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Engagement and Experience Expo

Overview:

Engagement & Experience Expo is a forum to openly discuss customer, brand and channel challenges and solutions. Discover how to optimize the customer experience at all touch points and increase the impact of engagement throughout the customer lifecycle.

Through a robust slate of best-in-class speakers and interactive discussions, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends and strategies that drive measurable behavioral change and quantifiable results.

When?

November 7-9, 2016

Where?

Denver Marriott City Center in Denver, CO.

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Customer Retention: The Path to Profitable Growth

 

When?

October 12, 2016 at 4PM

Where?

CITIZEN
184 North Canon Drive
Beverly Hills, CA 90210

Overview:

We know that it's less costly to retain current customers than acquire new ones. But are we using the right strategies to build a more valuable customer base?

Join us for this exclusive, invitation-only RoundTable discussion to hear best practices from your retail executive peers and industry experts. You'll be able to collaborate and network over cocktails and dinner at Citizen.

  • Find out how to drive faster revenue growth by improving retention with your best customers by:Understanding where you are on the maturity curve with your customer retention efforts and how to incorporate customer retention into your corporate strategy and retail roadmap
  • Leveraging personalization — from simpler tactics such as segmentation to advanced strategies such as predictions — as a foundation of customer retention
  • Measuring your efforts to maximize customer lifetime value (CLV) and revenue growth

So, step out from your screens for some valuable personal interactions and a great meal!

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