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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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Jill Campbell, Oracle Retail

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No Cart Left Behind [Infographic]
Tuesday, 18 September 2012 12:15

 

More consumers are taking their "window-shopping" habits to the e-Commerce site. In fact, new research from comScore indicates approximately 70% of shopping carts are abandoned in the moments before the transaction is completed. The top three reasons consumers abandon carts are: 1) not ready to purchase (57%); 2) saving items for later (56%); and 3) high shipping costs (55%).

This infographic, courtesy of Milo, explores why shoppers fail to complete their online purchase, as well as how retailers can combat this trend.

[click to expand]

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